Seller Guide

Welcome to your one-stop reference for listing and managing items on Second Spotlight. Follow the steps below, and you’ll be selling like a pro in minutes. We are always looking to improve our setup, so e-mail us if you have any suggestions!

1 – Accessing Your Seller Dashboard

  1. From the top menu, or using the link here, click Register/Sell Your Stuff.
  2. Register an account, or log in
  3. You’ll see the Dashboard Home with tiles for Products, Orders, Commission, and Earnings.

Signup page

Dashboard Home

2 – Set Up Your Profile & Payout Details

  1. Top-menu ► Profile ► My Info.
  2. (Optional) Upload a square profile photo or studio logo (300 × 300 px recommended).
  3. Profile ► Payment Details → Enter the email that receives your Interac e-Transfer. Funds release within 48 h of fulfilment.

Payment Details

3 – Listing an Item

  1. Products ► List a New Product.
  2. Complete the form:
    • Name, Description, Price (15 % commission auto-deducted)
    • Minimum Purchase Quantity (if selling pieces together)
    • Total Quantity 
    • Pickup Area so buyers can filter locally
  3. Add at least two clear photos (front & back). Add video after saving.
  4. Click Save Changes. Listings are usually approved within 24 h.

Add Product form

4 – Managing Listings

  1. Products ► My Products.
  2. Click the three-dot menu ► Edit to update details.

Edit Product

5 – Responding to Buyer Questions

Buyers can post public questions on each product page. You’ll get an email alert—answer from Products ► Product Q&As so everyone sees the response.

6 – Handling Orders & Getting Paid

  1. You’ll receive an Order Placed email with the buyer’s address—contact them to schedule pickup.
  2. Review the order via the email link or Dashboard ► Orders ► Orders from My Shop.
  3. After handing over the item, click View ► Accept & Fulfil ► Fulfil Order. A couple of pages will load, prompting you to Accept and Fulfil the order.
  4. Sold-out items archive automatically—please delete them from your store.

View Order

Accept and Fulfil

Payment Timeline

Once you mark an order Fulfilled, our system releases the buyer’s payment. You’ll receive an Interac e-Transfer (less 15 % commission) within 48 hours.

7 – Tracking Your Earnings

  • Orders ► Payment Received — shows paid vs. pending.

8 – Best-Practice Tips

  • Photos: natural light, plain background, full front & back.
  • Accuracy: note any wear or alterations to avoid returns.
  • Meetups: choose public locations.
  • Stay responsive: timely answers help items sell faster.

9 – Need Help?

Haven’t received payment within 48 h of fulfilment?
Write to support@secondspotlight.ca.

Seller Guide v1.0 – Last updated July 1, 2025